Hugs from Heaven Memorial Throw Blanket

Shipping and Return Policy:

Shipping:
At Wild Wishes, we strive to provide fast and efficient shipping for all orders placed on our website. Once your order is confirmed and payment is received, we will process and ship your items within 1-3 business days. You will receive a shipping confirmation email with a tracking number to keep you informed about the status of your delivery. Please note that shipping times may vary depending on your location.

Return Policy:
We want you to be completely satisfied with your purchase from Wild Wishes. If for any reason you are not satisfied, you may return the item(s) within 30 days of receiving your order. Please follow the guidelines below for a smooth return process:

1. Contact our customer support team at hello@wildwishes.shop to initiate the return process. Kindly provide your order number and a brief explanation of the reason for the return.
2. Ensure that the item(s) are unused, in their original condition, and with all original packaging and tags intact.
3. Securely pack the item(s) in a shipping box to protect them during transit. We recommend using a trackable shipping method for your return.
4. Once we receive and inspect the returned item(s), we will process your refund or exchange within 1-3 business days. Refunds will be issued to the original payment method used for the purchase.

Please note the following:

• Shipping fees are non-refundable unless there was an error on our part or the item received was damaged or defective.
• If you received a damaged or defective item, please contact us immediately upon receipt, providing detailed information and any supporting evidence (such as photos).
• We do not accept returns or exchanges for items that have been used, personalized, or are not in their original condition.
• Return shipping costs are the responsibility of the customer unless otherwise specified by our customer support team.
• We recommend inspecting your order upon delivery and contacting us within 7 days if there are any issues.

If you have any questions or need further assistance regarding our shipping and return policy, please don't hesitate to contact our friendly customer support team.

To contact us, please send an email to hello@wildwishes.shop. As the owners of Wild Wishes, we personally handle all inquiries and will be happy to assist you with any questions or concerns you may have. Your satisfaction is our top priority, and we will respond to your email as quickly as possible. We appreciate your interest in Wild Wishes and look forward to hearing from you!